Posts by: admin

Console Proxy Maintenance

A general maintenance to perform re-installation of the SSL certificate for our console proxy server has been scheduled at this period:

Saturday, 27 September 2014, 11pm – 5am (the next day) Singapore time

Servelet users will be unable to access their servelets through the console proxy server during the period. This only means that you cannot access your servelets from the console in https://my.simplercloud.com, but the servelets themselves will be accessible.

We apologise for the inconvenience caused.

Network Maintenance: 21 Sept, 12AM-2AM Singapore Time (SGT)

Notice of Network Maintenance: 21 September 2014, 12am – 2am Singapore time (SGT)

We are scheduling a network maintenance to be conducted within this time period. To convert time to your time zone, please use this time zone converter.

Details of network maintenance

Maintenance Period: 2 hours
Downtime: 5-10 Minutes
Others: Intermittent inability to access your server from the SimplerCloud console for 30-60 minutes

Exact start of the 5-10 minute down time will be announced here once the upgrade has commenced.

Description:

We are conducting a core router upgrade and reboot as well as a re-installation of a new SSL certificate for our console proxy server.

During this period, please expect 5-10 minutes of intermittent downtime as we reconfigure and reboot our core router to upgrade routing capacity. All cloud servelets, dedicated and co-location customers will be affected.

Servelet users will also be unable to access their servelets through the console proxy server for approximately 30-60 minutes. This only means that you cannot access your servelets from the console in https://my.simplercloud.com, but the servelets themselves will be accessible, except for the 5-10 minutes of intermittent downtime due to the router reboot.

Once the upgrade is underway, we will post an update of the commencement of actual 5-10 minute intermittent down time.

We apologise for the inconvenience caused.

Cloud Storage Maintenance

Ongoing Optimisation of Storage Cluster: Some general maintenance to the cloud storage cluster will be performed on this/these date(s) this week:

Saturday, 6 September 2014, 10pm – 5am Singapore time (the next day)

We will be optimising the storage cluster to distribute the storage load and to improve I/O speed. No downtime is expected. However, some servelets may experience slower I/O access to the storage cluster during the period.

We apologise for the inconvenience caused.